WS-9611U-IT-TBP La, Poor Quality + ZERO..
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Poor Quality + ZERO customer service
I bought it in February 09′. After two months’ use, the display was dead. I thought it was the batteries. So I replaced all the batteries. The display beeped once and then nothing. Same thing when I tried at least 3 types of alkaline batteries as recommended. As other reviewer mentioned, La Crosse has ZERO customer servce.
1)I contacted them using their online Contact Custome Service form in early May.
2)Having hearding nothing from them, I sent a email on June 10. An email came on June 12 with the typical Battery instructions despite the detailed problem description in my email. It also asked for the purchase info that I already sent in the previous email.
3)Anyway, I resent all the info requested on the same day, June 12. And guess what, nothing happened after that.
It’s 10 days now after I sent the last email. My patience ran out. So I filed a complaint with BBB. And I strongly encourage any one who have similr problems with La Crosse to do the same. We can’t just let them sell faulty products and ignore the customers.
Update: My case with BBB was closed as UNRESOLVED due to NO RESPONSE from La Crosse. Now La Crosse has the lowest rating of F in BBB system. Check it out before you buy!
Update (5/19/2012): This item is currently on sale here for the lowest price I’ve seen.
The featured review for this product, La Crosse Technology WS-9611U-IT Wireless Sun/Moon Forecast Station with Oscar Outlook Kitchen Feb 24, 2006, was written by Q. Fu.
The average rating for this item is out of 5 stars, according to 3 reviews.
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Tags: 2009 amazon frustration-free packaging revolution, atomic clock, clock, digital outdoor thermometer, digital thermometer, garden weather station, humidity, indoor, indoor outdoor temp, indoor outdoor thermometer, inside temperature, outdoor thermometer, temperature, thermometer, weather, weather instruments, weather station, weather stations, wireless weather, wireless weather stations
Posted on: April 20, 2010
Filed under: Reviews
Reviews (2)
Q. Fu
March 5th, 2010 at 6:25 pm
Poor Quality + ZERO customer service
Rated 1 stars.
E. Maddox
April 11th, 2010 at 9:51 pm
I love the little guy
First off, this thing works. Second, I am kind of sorry I didn’t find money to buy even more options. But for the price I am thoroughly delighted with a working outdoor sensor giving me current temperature and an inside thermometer/humidity reading. The little man icon is kind of icing on the cake. Calendar and sunrise are nice. It’s a compact worthy desktop addition. My first go-round with setting it up was clumsy. Then when I had fresh new batteries in hand I decided to change to fresh (supposedly will last a year) and reset the station. The second go-round went much smoother and I suspect any problems I had with originally setting up the station were my own problems, not the unit. My recommendation is to buy this one if you want an economical weather station that works. But if you can afford more options, go for one that provides temps, humidity and perhaps a heat/chill index for outside. I’m saving up and looking for such a unit now.
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